Robust
Foundation
Your Teleformix Services solutions can be up and running faster than you ever thought possible. Teleformix Services employ Custom CRM Architecture Integration (CCAI) as the core substructure for most of our solutions. CCAI provides the Enterprise Service Bus, the Service Provider and the clustering technologies, allowing highly-scalable, fully-integrated, distributed services.
Capable of uniting databases, inventories, and call center scripting, as well as automating command strings for data mining, CCAI leverages the power of one single platform to maximize productivity and oversee entire campaigns with one turnkey solution. Performance indicators, alerts and other metrics are easily accessed, often in real time, keeping your finger on the pulse of the application.
- Enterprise Application Integration framework.
- Merges business-critical data into one intuitive, online interface.
- Converts offline to online.
- Creates powerful, versatile aggregate systems.
- Highly-scalable, fully distributed environment.
- Web Services-enabled CTI integration.
- TDSM integration provides single access point.
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